Returns & Exchanges
Key Information
- You have 30 days to initiate your return.
- Up to 10 days to process refunds.
- Free Return.
Return Timeframe: You have 30 days from the date of receiving your order to initiate a return.
Eligibility for Returns: Items can be used and do not need to be in the same condition as received.
Initiating a Return: If you wish to return an item, please follow these steps:
- Contact our customer support team at support@TheVentureFinds.com to inform them of your intention to return.
- Our team will provide you with the necessary instructions and a return shipping label.
Return Shipping: Return shipping costs are the responsibility of TheVentureFinds. We will provide a return label.
Free Return: We offer a return shipping label for free.
Refund Process: We will process the refunds within 10 days to the same payment method used for the purchase.
Damaged or Defective Items: If you receive a damaged or defective item, please contact our support team immediately with photos of the item and packaging. We will work to resolve the issue promptly.
Exchanges: We do accept exchanges. If you would like to exchange your item, please contact us and our team will assist you in processing the exchange.
Contact Us: For any questions or assistance regarding returns, feel free to contact our support team.
Email: support@TheVentureFinds.com